Fee schedule

This page explains Romela Pula's fee structure only. Payment partners may apply their own processing components inside the total shown to you — we do not itemise those separately. P2P transfers between Romela Pula users in the same currency are free (no Romela Pula service fee).

Individual accounts (mobile money and bank): service fee of 20% on top of the collection processing component — you pay 1.2× that component in total (no flat fee).

Business accounts (mobile money and bank): BWP 10 flat per top-up (converted to your home currency) plus the same 1.2× collection processing component.

• Total fee is deducted when your top-up completes successfully.
• Balance credit = top-up amount minus total fee.
• Available channels depend on your country (bank, mobile money, or both).

Tiered Romela Pula service fee based on transfer size (BWP equivalent for tiering), plus a variable processing component that depends on amount, destination, and channel.

Customer total processing component on sends is up to 1.5× the partner disbursement component (included in your quoted total). Cross-border sends may also include FX margin — shown in your quote before you confirm.

Paying a supplier invoice uses the same send fee model. The supplier receives the invoice amount; your Balance is debited for the invoice plus fees (and FX margin when the invoice currency differs from yours).

• Top-up: fee to be deducted and net amount added to your Balance.
• Domestic send: total fees and total debit from your Balance.
• Cross-border send: total you pay (fees included), recipient amount, and rate.
• Invoice payment: total charge in your home currency.

Botswana, Benin, Burkina Faso, Cameroon, Chad, Congo Brazzaville, Ivory Coast, Gabon, Kenya, Malawi, Mali, Nigeria, Rwanda, Senegal, South Africa, Tanzania, Togo, Uganda, Zambia. Channels and partner fees vary by corridor — see Coverage.